Help Center

About Our Products

Honey

Can we use metal spoons to scoop honey?

I have never heard of Leatherwood Honey?

How long can a jar of honey last me?

Is your Tasmanian Honey real? How can one verify its authenticity?

Is Tasmanian Honey really good?

Why does honey crystallize?

Is honey allowed for patients with certain conditions such as diabetes or lung disease?

Is Australian Honey more superior that Chinese Honey?

What are the main differences in the honey making process between Australia and China?

Why do you offer only a limited variety of honey?

Why is one of your honey products packaged in tins? Will this affect the quality of the honey?

Is Manuka Honey only available in New Zealand?

How many “+” does the Tasmania Manuka Honey have?

Why does foam form on the surface of honey? Has it turned bad?

Why does the same type of honey vary in colour and texture?

Since honey is sweet, can I gain weight from eating it?

What are the selling points of our Tasmanian Honey?

Nutritional Supplements

What is VegeBuddies? Can you tell me more about it?

Shipping

How quickly do you ship out my products once I have paid online?

What courier companies do you use?

AfterSales

Are we guaranteed for your Product Quality?

If I have questions of how to use your products, who can I ask? Where can I check for the relevant information?

YES Loyalty Points

How to use YES Loyalty Points?

When can I start to use the points after purchase of goods?